AI & 3D Configurator for Industrial After-Sales
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Stop wasting hours on spare part identification. Avoid errors and delays.
Our AI tool helps you find parts fast and make after-sales work better.
Outdated after-sales is killing Industry. It's time to go digital!
Billions are lost every year due to outdated, manual after-sales processes. In heavy industries like marine, steel or agricultural, 60% of technicians’ time is wasted identifying parts or correcting errors caused by miscommunication and outdated tools.
- Paper catalogs and PDF manuals are no longer effective
- Spare parts are hard to identify across generations of machines
- Miscommunication between service, engineering and customers is constant
Why Choose Industrial AI with Hatimeria
AI-Powered Spare Parts Automation
Hatimeria is working on a digital tool that combines CAD data, AI, and customer service to support industrial companies.
The most important components:
- 3D Configurator – Identify parts visually by selecting a machine model or entering a serial number
- AI Chatbot – Upload a photo, drawing, or spec sheet to find the right part instantly
- Service Kit Recommender – Suggests kits based on usage and machine runtime
- Smooth Integrations – Connects with SOLIDWORKS, Roima/Aton PLM, and other tools
- Multi-language, 24/7 Support – Perfect for global operations and ecommerce platforms
Proof of Concept for NT Group
We are currently developing a Proof of Concept for NT Group, a steel machinery manufacturer serving the marine, industrial, and agricultural sectors across Poland, Denmark, and Finland.
The solution aims to streamline spare parts identification and service processes using advanced technologies.
- 3D configurator based on real machine data
- AI Chatbot for real-time support
- Multi-language support and SOLIDWORKS/PLM integration
Expected outcomes:
- Reduced time spent on parts identification
- Minimized order errors
- Lower support team workload
- Faster, self-service experience for technicians and clients
From a real-life part to a 3D model - created by Hatimeria
Proven AI Expertise, Real Business Impact
Our solutions combine engineering with science. At Hatimeria, we work with top AI experts to solve real industrial challenges.
Thomas Tanner, our long-time partner, holds a Master’s in Applied Computer Science with a specialization in AI, and brings nearly two decades of practical experience in IT, software engineering, and entrepreneurship.
With a strong foundation in classical machine learning, deep learning, and evolutionary computation, he has developed models across modalities: language, vision, audio, and tabular data. His academic research on RAG was published in Springer’s LNCS series.
Before founding his own company, he briefly worked as a PhD researcher in NLP at the University of St. Gallen.
Thomas Tanner
Tanner Lab